KRALJ d.o.o. Malinska, Nikole Tesle 5 OIB: 47714764933 MBS: 00336483

The company is entered in the register of the Commercial Court in Rijeka under number: 040042488

Transaction account of Erste bank d.d. Rijeka: HR 6424020061100502372; Privredna banka Zagreb d.d. HR93 23400091117047257

Foreign currency account: HR3323400091510203984 / SWIFT PBZGHR2X, Privredna banka Zagreb d.d. Radnička cesta 50, 10000 Zagreb, Croatia

The share capital of the company amounts to Kn 20,000.00 and has been paid in full

Member of the Management Board: T. Lulić represents the company individually and independently

Competent body to whose official supervision the activity of the travel agency in performing and providing services in tourism is subject: Ministry of Tourism - Independent Sector of Tourist Inspection, Trg Republike Hrvatske 8/2, 10000 Zagreb

Notice on how to submit a written consumer complaint

Dear service users,

Pursuant to Article 6, paragraph 1, item 3 of the Tourism Services Act (Official Gazette 130/17), we inform you that if you have objections to the service provided, you can submit a written complaint to the business manager and the receipt of the complaint will be confirmed in writing without delay.

You can also send a complaint to:

• by mail to the company's address:

KRALJ d.o.o.

51511 Malinska

Nikola Tesla 5

• by fax: 051 859 126 (or)

• by e-mail: kralj@ri.t-com.hr

We will respond to your complaint in writing within 15 days of receiving it.