KRALJ d.o.o. Malinska, Nikole Tesle 5, OIB: 47714764933, MBS: 00336483,
The company is entered in the register of the Commercial Court in Rijeka under number: 040042488,
Transaction account of Erste bank d.d. Rijeka: HR 6424020061100502372; Privredna banka Zagreb d.d. HR93 23400091117047257;
Foreign currency account: HR3323400091510203984 / SWIFT PBZGHR2X, Privredna banka Zagreb d.d. Radnička cesta 50, 10000 Zagreb, Croatia;
The share capital of the company amounts to Kn 20,000.00 and has been paid in full;
Member of the Management Board: Tanja Lulić represents the company individually and independently.
Competent body to whose official supervision the activity of the travel agency in performing and providing services in tourism is subject: Ministry of Tourism - Independent Sector of Tourist Inspection, Trg Republike Hrvatske 8/2, 10000 Zagreb
Notice on how to submit a written consumer complaint
Dear service users,
Pursuant to Article 6, paragraph 1, item 3 of the Tourism Services Act (Official Gazette 130/17), we inform you that if you have objections to the service provided, you can submit a written complaint to the business manager and the receipt of the complaint will be confirmed in writing without delay.
You can also send a complaint via letter to the company's address:
KRALJ d.o.o., Nikola Tesla 5, 51511 Malinska, CROATIA
or by fax: 051 859 126 (or) or by e-mail: firstname.lastname@example.org
We will respond to your complaint in writing within 15 days of receiving it.